Service Details

24/7 In-home Independent Living Support

We establish fidelity in residential support for our customers by creating a consistent and reliable system of care that meets the individual's specific needs and preferences. This involves developing or reviewing a support plan that outlines the tasks and responsibilities of staff, as well as setting clear expectations and boundaries for the individual receiving support.

Here are a few steps that we take to establish fidelity in residential support for clients:

  1. Clearly communicate the individual's needs and preferences: It's important to involve the individual in the care planning process as much as possible. This can help to ensure that their specific needs and preferences are being met, and that they feel included and valued in the decision-making process.
  2. Establishing clear roles and responsibilities: Support workers understand their roles and responsibilities clearly, and continuously trained in any necessary tasks or procedures. This can help to reduce confusion and ensure that the individual's needs are being met consistently.
  3. We use a consistent approach that is tailored for the individual’s support. Uniformity of support methods and techniques enhances person centered care.
  4. Monitor and evaluate the care provided: It's important to regularly monitor and evaluate the care provided to ensure that it is meeting the individual's needs and preferences. This can involve gathering feedback from the individual and their caregivers, and making any necessary adjustments to the care plan.

By following these steps, it is possible to establish a reliable and consistent system of care that meets the needs of the customer and supports their independence and well-being, hitherto outlining the focus of Fidelity Support Services.

Give us a call and get in touch with our experts to learn more about how we can help you.